appointments
booking an appointment
You can book appointments by telephone or at our Reception desk. For some appointments we can also send a booking link by SMS which enables you to book online.
Appointments can be arranged up to 4 weeks in advance. In most circumstances it is best to see a doctor who already knows you or your current problems, even if that means waiting a little longer for an appointment.
Please let us know if you wish to see a specific doctor or nurse, or require a specific time and/or date and we will try our best to accomodate this.
telephone triage
If you need an appointment at short notice (on the day), please phone us before 10.30am. Our Reception team will then take some details and ask a few questions about the nature of the the problem. This helps us to ensure that you are seen with appropriate urgency, and by the clinician best able to help. It is usually best that you to see the doctor who knows you (or your condition) best - even if that means waiting a little longer for an appointment.
how many problems can I ask about?
If you have several problems to discuss, please let the doctor know at the beginning of the consultation. Decide which problem is the most important to you and ask to deal with first. We will try our best to deal with as many of them as we can, but if there is not time to do this safely in the time available, we will ask you to arrange an additional appointment at a later time.
telephone appointments
If you prefer to have your problem dealt with over the phone rather than coming in to see us, then please ask our Reception team.
Telephone appointments can work well for test results, follow-up appointments, medical reviews and minor queries - but for anything where an examination might be required, then a face-to-face appointment will be needed.
If your problem relates to something visible (e.g. a skin condition) then it can help if you take some photographs on your phone, ready to send to us if required.
blood tests
We run blood test clinics everyday. Working out which blood tests to order require medical experise, so blood tests are usually only arranged after a discussion with a clinician.
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